FAQs

  • Are these items awesome?

    Yes. We put a lot of care into selecting and sourcing garments that were soft, well-cut and look fantastic. We also put a lot of care into coming up with designs we'd personally want to wear over and over again.

  • How long will it take to receive my item(s)?

    Domestic orders take 7 - 10 days to be delivered while the rest of the world take up to 14 - 24 days delivery.

  • Where do you ship from?

    Most items are shipped from the USA, some are from ITALY.

  • What is your return policy?

    We follow a 14-day return policy during which you must inform us that you would like to return an item. The item must be undamaged, unworn, and unused with all tags still attached within 14 days of the notification that the item will be returned. We will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received.

  • Do I have to pay to customs?

    Customs/duties are complicated, and vary by country. We cannot guarantee that you will or will not be charged any custom taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International orders.

  • What if I have other questions?

    Send a note to care@nvrmndclothing.co and we'll get back to you ASAP!